Assistant Branch Manager
Company Overview
Lebanon Federal Credit Union is a financial cooperative driven to enrich our community's lives. We are dedicated and connected to our community and committed to excellence in member service and product offerings. We strive to strike a balance between the needs of the individual member, membership, and our employees.
Job Summary
LFCU is looking for an enthusiastic, positive, friendly, and high-energy person to be an Assistant Branch Manager at one of our Lebanon locations. Assist the branch manager with the overall operation of the credit union branch. Assume responsibility for the branch when the Branch Manager is absent. Guide and managing the branch office in providing quality service to new and existing members in account transactions, loan applications and new accounts. Lead staff by exemplifying Core Values. Solve problems within established policies and guidelines
Responsibilities and Duties:
- Assist the Branch Manager with the operations of the branch. May include scheduling staff, answering questions on products and services, policies and procedures, or rules and regulations.
- Assist Branch Manager with branch security at all levels to include open/close of the facility, vault, and safe deposit.
- Apply policies and procedures for the branch.
- May function as a teller or MSS on an as-needed basis, filling in for peak schedules or for an absence or shortage on the teller line.
- May function as a head teller in scheduling, ordering cash, balancing, etc.
- Function as a loan officer with an assigned level of authority.
- Assist staff or members in solving account problems.
- Maintain a cross-selling environment within the branch.
- Function as Branch Manager in the absence of that person.
- Performs random audits for accuracy in the Teller Service area.
- Supports business development efforts through active participation in community and credit union events.
Qualifications and Skills
- Bachelor’s degree in business management or 3-5 years’ experience in a financial institution.
- Must possess leadership and supervisory skills that foster a team-oriented environment through effective bidirectional communication.
- Must possess strong problem-solving skills.
- Ability to effectively present information and respond to questions from groups of managers, clients, members, and the public.
- Ability to prioritize and manage multifunctional tasks.
Benefits and Perks
- Benefits for full-time employees at LFCU include paid holidays, paid time off, health insurance, dental insurance, vision insurance, paid short-term and long-term disability insurance, paid life insurance, 401k program with employer match, and an employee loan discount.